Algeria

The Algerian client has its own construction engineering company in the local area and operates the construction machinery business

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  • About Case
  • Customer demand
  • Problems encountered
  • How to solve
  • Customer voice

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About Case

The national economic construction of Algeria has brought unlimited business opportunities to customers. Seeing his business booming, his friends who are familiar with him also bought engineering equipment through him to expand their business. In the process of rapid expansion, they neglected the after-sales service of their products.often have customer suffer repair time delay too long as cannot get spare part on time.  As a result, his business reputation was damaged as well as his economic loss. He saw our information on facebook by chance, so he could customize matching products and contacted us with the idea of trying it out

Customer demand

  • User region: Algeria
  • User budget: 1500
  • Contact date: 2023-02-11
  • Date of cooperation: 2023-03-21

Problems encountered

Damaged axle shaft gear

The axle shaft gear is damaged, and no parts can be found locally

  • loader equipment is customized according to the local use environment.
  • Accessories according to the requirements of the equipment exclusive matching

The loader equipment manufacturer cannot be contacted

The market share of the sub-brand factory is small, and the factory may go bankrupt so that the sale of products can not find after-sales service

  • low-priced factory dumping, product quality can not be guaranteed
  • Short-term market behavior, unable to have enough funds to prepare parts to ensure after-sales service

How to solve

Solve the problem of missing parts

Special custom production, separate supply

  • Our technical personnel and customers docking detailed technical parameters
  • Our matching factory individually customized and produced the accessories required by customers.

after-sale guarantee problems

We are the supplier of the whole system, complete accessories, and only choose large-scale factories as partners, effectively avoid this problem

  • We ARE a full range of suppliers, to provide customers with one-stop service, our supply chain stocked with a variety of parts, to avoid parts maintenance shortage.
  • We only CHOOSE large-scale factories, reliable and guaranteed.

Customer voice

Through our service, the customer's troubles have been solved, and the customer is very grateful for our help